by Von Ryan Nagasangan | Apr 18, 2020 | Services
Why do you need Customer Support? One important point on why we become repeat consumers of certain products and services is because we have been given the best customer service or support. It is very important to have great Customer Support Representatives who’ll make...
by Von Ryan Nagasangan | Apr 8, 2020 | Services
What are Virtual Assistants? Virtual assistants are basically “offshore secretaries”. They provide the usual support to their clients through fax, phone, and e-mail; though they based miles away. They usually perform secretarial and administrative tasks...
by Norman Nagasangan | Mar 26, 2020 | Services
Content Moderation – Defined Content moderation is a BPO process in which a team screens and monitors user-generated content based on a website or system’s Terms of Service and guidelines. The content moderation team will determine if the content is...
by Joy Nagasangan | Mar 18, 2020 | Services
What is Chat and Email Support? Live chat and Email support is an essential part of your customer support – it allows you to use instant messaging and email to contact your customer service team. With Live Chat and Email Support, you can directly engage with...
by Von Ryan Nagasangan | Mar 10, 2020 | Services
Why do you need to hire staff for your Appointment Setting? Hiring appointment setting staff will basically allow you and your company to focus on core activities. These “appointment setters” are highly trained telemarketing professionals. They are adept...
by Joy Nagasangan | Mar 8, 2020 | Services
What Can Avion Do? Avion BPO has expert game professionals that can provide 24/7/365 in-game moderation and support. We’ve been doing this kind of service for more than a decade. Our online support agents can be game-masters, game moderators, online chat and...
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